What's new in Chatonbo
Everything we shipped recently to help your chatbot sell more, capture more leads and make visitors happier.
September 2026
One-click discount applyNew
When the assistant offers one of your own discount codes on a Shopify store, the shopper gets a button that applies the code and opens the cart.
Returning-customer greetingNew
A visitor who gave their email before is welcomed back with the status of their recent order (status, carrier and dates only), so order questions are answered before they are asked. Paid store plans.
Instant back-in-stock emailsImproved
Shoppers who asked to hear about a sold-out product are emailed the moment it is available again, straight from your store update.
Sale alerts and a revenue-first weekly summaryNew
A short email when your assistant helps make a sale (at most one a day), and a weekly summary that leads with attributed revenue and answers waiting for your approval.
Better answers from long product descriptionsImproved
Size tables, specs and details deep in a product description are now found when a shopper names the product, and your catalogue is searchable the moment a sync finishes.
Mobile-safe, accessible widgetImproved
On phones the chat button moves above sticky add-to-cart bars and cookie banners, the window no longer jumps when the keyboard opens, opening the chat causes no layout shift, and the widget works with screen readers and the keyboard.
Install guides for Lovable, Bolt.new, v0 and FramerNew
Step-by-step guides for sites built with AI website builders, including the exact request to paste into the builder's chat.
August 2026
Full-screen side drawer layoutNew
A new chat layout that opens as a tall panel docked to the edge of the screen, instead of the floating corner box. Great for product browsing and longer conversations. Turn it on under your bot’s Widget settings, Chat layout.
July 2026
AI Orb launcher
A futuristic animated chat bubble: a glowing orb with a rotating light ring, in your brand colors. New option in the launcher styles.
Suggested question buttonsPro
Floating question buttons above the chat bubble. One tap opens the chat and asks the question for the visitor.
Voice input
Visitors can tap the mic and speak instead of typing. Works in 20 languages, right in the browser.
Photo understanding
Visitors can attach a picture in the chat ("do you have this in blue?") and the bot sees it and answers.
Topics analytics
Your dashboard now shows what visitors ask about most: shipping, returns, products, pricing and more.
Pre-chat lead form
Ask visitors for their email (and name) before the chat starts. Every conversation becomes a lead in your dashboard.
Chat-influenced sales trackingShopify
See how much revenue your bot helped create: orders from shoppers who talked with your bot before buying appear on your dashboard.
Visitor ratings and answer feedback
Visitors can rate the chat (1-5 stars) and thumbs-up or down any answer. Disliked answers appear in a Fix-it queue: correct them once and your bot answers right forever.
Answer sources
When the bot answers from a page on your site, it shows a small "from: /your-page" link so visitors can verify.
Monthly impact recap
Once a month you get an email with what your bot achieved: conversations handled, leads captured, sales influenced.
Smarter website crawling
Your FAQ, shipping and policy pages are always learned first, and JavaScript-heavy websites are now fully supported.
June 2026
WhatsApp buttonPro
Add a "Chat on WhatsApp" button to your widget so visitors can reach you directly on WhatsApp.
Cart rescuePro · Shopify & WooCommerce
When a shopper is about to leave with a full cart, your bot opens with a personal offer and can mint a one-time discount code.
Back-in-stock alertsShopify
Sold out? Your bot collects the shopper’s email and automatically emails them the moment the product is back.
Smart product teasersShopify
On product pages, the bot greets shoppers with a message about the exact product they’re viewing.
Widget in 20 languages
The chat interface now speaks 20 languages and picks the right one for each visitor automatically.
Order lookup and store actionsShopify
Your bot can look up order status and answer "where is my order?" on its own.
60-second AI setup
New bots configure themselves from your website: name, tone, colors and knowledge, ready in about a minute.
Live chat handoff alerts
When a visitor asks for a human, your whole team gets an email with the conversation so someone can jump in fast.