Turn Every Visitor Into a Customer or a Solved Ticket
Not just a chatbot - an AI agent that tracks orders, recommends products, and sends one-click checkout links. Captures leads and answers questions 24/7, live on Shopify, Wix, WooCommerce, or any website in minutes.
30-day free trial · or try it first
Trusted by businesses worldwide
What is Chatonbo?
Chatonbo is an AI chatbot and agent platform for websites and online stores. It builds a chatbot trained on your own content that answers customer questions 24/7, captures leads, and - on e-commerce stores - acts like an AI shopping assistant that tracks orders, recommends products, validates discount codes, and sends one-click checkout links. It works on Shopify, Wix, WooCommerce, WordPress, or any website, in 50+ languages, with flat monthly pricing and no per-conversation fees.
Best for: Shopify and e-commerce stores, lead generation, and customer support teams that want an AI agent instead of a basic FAQ bot.
It doesn't just answer - it takes action
Most chatbots only talk. Chatonbo's AI agent does the work for your shoppers - grounded in your live store data, so it's accurate and safe.
Tracks orders
Looks up real order status and tracking by email or order number - the #1 support question, answered instantly.
Builds checkout links
When a shopper is ready, it sends a one-click checkout link with the right product, variant, and discount applied.
Recommends products
Reads what shoppers want, matches your live catalog, and cross-sells - with stock confirmed before it suggests.
Validates discounts
Checks every code against your store before offering it. Never invents a coupon that fails at checkout.
Everything you need to automate conversations
One platform to build, train, deploy and monitor your AI chatbot - no coding required.
AI-Powered Responses
Uses GPT-5.5 to answer questions intelligently based on your knowledge base - accurate, fast, and on-brand.
Knowledge Base
Feed it URLs, PDFs, FAQs - even YouTube videos. It learns your business instantly and stays up to date automatically.
Lead Capture
Automatically detects and captures names, emails and phone numbers - your CRM fills itself.
Easy Embed
One line of code to add the widget to any website - WordPress, Webflow, Shopify, or plain HTML.
Webhooks & CRM
Native Zendesk, Zoho, Slack, HubSpot, Klaviyo and Mailchimp integrations - plus webhooks for everything else. Every lead lands where you need it.
Multilingual
Speaks 50+ languages - auto-detects what the visitor writes and replies in kind. No separate knowledge bases per language.
Streaming Replies
Words appear as the AI writes them - no spinning waits. Feels like ChatGPT, keeps visitors in the conversation.
Smart Knowledge Search
Understands paraphrased questions. Asking "can I send it back?" matches your "30-day return policy" - no more "I don't know" misses.
Inline Booking
Visitors book a meeting without leaving the chat. Calendly and Cal.com embed inline when the AI detects booking intent.
Live Chat Handoff
AI handles the easy questions. Visitors click "Talk to a human" and your team replies from a real-time inbox - unlimited agents.
Image Upload (Vision)
Visitors snap a photo and ask about it. The AI sees the image and responds - perfect for product matches, sizing, returns, error screenshots.
WhatsApp Button
One toggle adds a "Chat on WhatsApp" button to your widget - visitors reach you in the app they already use, with the AI still answering first.
AI Orb Launcher
A glowing, animated chat orb with a rotating light ring in your brand colors - your visitors instantly know they're talking to a real AI. You're looking at it right now, bottom corner.
Voice Input
Visitors tap the mic and talk - speech becomes text in 20 languages, right in the browser. Perfect for mobile shoppers.
Cart Rescue
A shopper heads for the exit with a full cart? The bot opens with a personal offer and can mint a one-time discount code on the spot.
Back-in-Stock Alerts
Sold out? The bot collects the shopper's email and automatically invites them back the moment the product restocks.
Chat-Influenced Sales
See the money: orders from shoppers who talked with your bot before buying, tracked automatically on your dashboard.
Pre-Chat Lead Form
Ask for email and name before the chat starts - every single conversation becomes a lead in your dashboard.
Ratings & One-Click Fixes
Visitors rate every answer. Disliked ones land in a Fix-it queue with an AI-drafted correction - approve once, answered right forever.
Free FAQ Page
One click generates a hosted, Google-friendly FAQ page from your bot's knowledge and real visitor questions - free SEO traffic.
Topics Analytics
Know what visitors actually ask about - shipping, returns, pricing, products - charted on your dashboard automatically.
Weekly Insights Digest
A performance email with your bot's stats - including the top questions it couldn't answer, so you know exactly what knowledge to add next.
A chat button your visitors actually notice
Six launcher styles, zero code. New bots start with the AI Orb: a glowing, animated button that picks up your brand colors automatically.
AI Orb New · The default
Animated light ring · brand-matched glow · or your logo inside
Plus floating suggested-question buttons, a teaser message, 20 languages, voice and photo input. All in one line of code.
Up and running in minutes
Three simple steps to automate your conversations.
Create your bot
Configure your AI assistant with your brand colors, persona and instructions in minutes.
Add your knowledge
Upload documents, paste URLs, add FAQs - your bot learns your business instantly.
Embed on your site
Copy one line of code and go live. Your chatbot is ready to engage visitors 24/7.
One platform, endless possibilities
See how businesses use Chatonbo to drive real results.
Stop Losing Sales to Simple Questions.
70% of carts are abandoned because customers can't find quick answers. Chatonbo acts as your 24/7 floor manager, guiding shoppers from product inquiry to "Order Confirmed".
Automatic Product Sync
Syncs your catalog so the bot always has up-to-date answers
of abandoned carts recovered with instant answers
more leads than static forms
Your Website, Now a 24/7 Lead Machine.
Stop waiting for people to fill out boring static forms. Chatonbo engages visitors in a natural conversation, qualifies them, and pushes their details directly to your CRM.
Proactive Lead Capture
Engages visitors first - no forms needed
Scale Your Support Without Scaling Your Team.
Reduce support tickets by 80%. Chatonbo learns your entire documentation in seconds and provides instant, accurate technical answers to your users.
Instant Docs Learning
Feed URLs or PDFs - your bot knows everything in seconds
fewer support tickets with instant AI answers
Solutions for every business
From e-commerce to customer support - Chatonbo adapts to your workflow.
Boost Shopify Sales
Turn browsers into buyers with an AI assistant that recommends products, answers questions, and recovers abandoned carts - right inside your Shopify store.
- Product recommendations
- Cart recovery prompts
- Order status lookups
- Native Shopify integration
Automated Support
Resolve up to 70% of tickets automatically. Seamlessly escalate complex issues to your team via Zendesk, Zoho, or any helpdesk.
- Zendesk & Zoho integration
- Smart ticket escalation
- Knowledge-base auto-sync
- Multilingual responses
Capture More Leads
Your chatbot qualifies visitors in real time, captures contact details naturally, and sends them straight to your CRM or inbox.
- Auto lead qualification
- CRM & webhook delivery
- Conversational forms
- Real-time notifications
Built for developers
Chatonbo is fully extensible via REST API and Webhooks. Send messages, stream responses, manage bots, and sync leads with your own systems - all programmatically.
- RESTful API with streaming support
- Webhook events for leads & conversations
- Zapier, Make, and custom integrations
- Comprehensive documentation & examples
Loved by businesses worldwide
See what our customers have to say.
“Chatonbo handles thousands of support queries across our global infrastructure clients. Response quality is on par with our trained agents - and it never sleeps.”
Kamatera
Cloud Infrastructure Provider
“We integrated Chatonbo into our MSP client portal and saw a 60% drop in first-line support tickets within the first month. Our team can finally focus on complex issues.”
OMC Cloud
Managed Cloud Services
“The AI chatbot handles pre-sales questions about our blockchain solutions around the clock. Lead capture is seamless - our pipeline grew 3x without extra ad spend.”
Agura
Blockchain Economy
Ready to automate your conversations?
Join 4,000+ businesses already using Chatonbo. Set up in minutes.
It will not guess in front of your customers
The biggest fear with AI chat is a confident wrong answer to a real customer. Chatonbo is built so that does not happen.
Answers from your content only
Your bot is grounded in your website, documents, and product catalog. It speaks for your business, not the open internet.
It says "I don't know"
When your bot is not sure, it does not improvise. It offers a human handoff, captures an email, or points to WhatsApp instead of guessing.
Test it before your customers see it
Run the built-in coverage test to see how your bot answers real questions about your business, and fix any gaps before it goes live.
Your data is safe with us
Enterprise-grade security for businesses of every size.
Data Privacy
Your data stays yours. We never train AI models on your conversations or knowledge base content.
Encrypted at Rest & Transit
All data encrypted with AES-256 at rest and TLS 1.3 in transit. Your customers' information is always protected.
GDPR Compliant
Full GDPR compliance with data deletion support, consent management, and EU data residency options.
Connects with your favorite tools
Plug Chatonbo into your existing stack - no custom code required.
The Fair Billing Guarantee
Flat price. No meters. No surprises.
No credits, no per-resolution fees, no forced upgrades. Your bot never goes silent, you can cancel in one click, and your first charge is covered by a 30-day money-back guarantee.
See all six promisesReady to automate your
customer conversations?
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Start Free Trial30-day free trial · Setup in minutes
Frequently Asked Questions
Everything you need to know about Chatonbo.
Most users have their AI chatbot live on their website in 2-3 minutes. Simply create a bot, add your knowledge sources (URLs, documents, or text), customize the look, and paste the embed code into your site. No coding required.
Chatonbo uses GPT-5.5, OpenAI's latest flagship model, to power all chatbot conversations. Every bot gets the same cutting-edge AI - fast, accurate, and multilingual.
Yes! Chatonbo has built-in lead capture that collects visitor names, emails, and phone numbers during conversations. All leads are stored in your dashboard with full conversation history, and you can export them or send them to your CRM via webhooks and API.
You can configure escalation rules so the bot gracefully hands off to a human agent when it can't help. It integrates with Zendesk, Zoho, Slack, and email - sending the full conversation context so your team can pick up right where the bot left off.
Chatonbo is designed not to guess. Answers are grounded in your own content (your website, documents, and product catalog), and when the bot is not confident it says so and offers a human handoff or takes the visitor's email instead of improvising. Before going live, you can run the built-in coverage test to see how it answers real questions about your business and fix any gaps first.
Yes. A free plan (1 chatbot, 100 conversations per month, 3 knowledge sources) is available when you install through the Shopify or Wix app stores, and it's where your account lands after a trial. New web signups start with a 30-day free trial - cancel anytime before you're billed. Paid plans start at $19/month with more bots, higher limits, API access, and priority support.