AI Chatbot for
E-commerce
An AI-powered chatbot that recommends products, recovers abandoned carts, handles order tracking, and provides instant customer support — on any e-commerce platform, around the clock.
Everything your online store needs to sell more
Not a generic chatbot with a store plugin — an AI assistant purpose-built for e-commerce that understands products, customers, and conversions.
Smart Product Recommendations
Your AI chatbot learns your entire product catalog and recommends items based on what customers are browsing, asking about, or have purchased before. It cross-sells complementary products and upsells premium alternatives naturally within the conversation — like having your best salesperson available on every page.
Cart Abandonment Recovery
When a shopper hesitates, shows exit intent, or stops engaging, the AI chatbot steps in with personalized nudges. It addresses concerns, highlights product benefits, and can strategically offer discount codes to close the sale. Recover revenue that would otherwise walk out the door — automatically, around the clock.
Order Tracking & Status Updates
Customers can ask "Where is my order?" and get instant answers. The chatbot looks up order status, provides tracking information, and shares estimated delivery dates — resolving your most common support query without any human involvement. Fewer tickets, happier customers.
Cross-Selling & Upselling
The AI chatbot doesn't just answer questions — it actively drives revenue. When a customer views a product, the chatbot suggests complementary items, premium alternatives, and bundles based on your actual catalog. "This pairs perfectly with..." feels natural, not pushy, because the AI understands context.
24/7 Customer Support
Answer product questions, explain shipping policies, handle returns and exchanges, and resolve common issues instantly — day or night, weekends and holidays included. Train the chatbot on your FAQ, policies, and product details so it gives accurate, on-brand answers every time. Escalate complex cases to a human when needed.
Works on Any Platform
Chatonbo works everywhere your store lives — Shopify, WooCommerce, Wix, BigCommerce, Squarespace, Magento, or any custom-built store. Just paste one line of code and the AI chatbot is live. No plugins to install, no theme conflicts, no developer required. Switch platforms anytime without losing your chatbot setup.
Live on your store in 5 minutes
Add Your Products
Connect your store or upload your product catalog. The AI chatbot imports product names, descriptions, prices, images, and categories. For Shopify stores, sync happens automatically with one click.
Set Your Strategy
Configure cross-sell rules, add discount codes, set your brand tone, and write custom instructions. Tell the chatbot how to handle objections, when to offer discounts, and which products to prioritize.
Go Live
Paste one line of code into your store. Every visitor instantly gets a personal shopping assistant that recommends products, answers questions, and drives sales — 24 hours a day, 7 days a week.
Works with every e-commerce platform
One AI chatbot that works everywhere you sell. No platform lock-in — switch anytime without losing your setup.
Shopify
Native integration with automatic product catalog sync. The chatbot imports your entire Shopify inventory and keeps it updated. Product links render as clickable cards with images and prices.
WooCommerce
Add the chatbot to your WordPress store with a single script tag. Train it on your WooCommerce product pages and it recommends items, answers sizing questions, and explains shipping policies.
Wix
Embed the chatbot on your Wix store in seconds. It learns your product catalog from your site content and provides instant answers about availability, pricing, and product details.
BigCommerce
Deploy on BigCommerce with one line of code. The AI chatbot handles product discovery, pre-sale questions, and post-purchase support for your entire catalog.
Squarespace
Add an intelligent shopping assistant to your Squarespace store. The chatbot matches your brand aesthetic while helping customers find the right products and complete their purchase.
Custom Stores
Built your own store? No problem. Chatonbo works on any website with a simple JavaScript embed. Upload your product data or let the chatbot crawl your site to learn your catalog.
Give every shopper a personal AI assistant
Free plan includes 250 conversations per month. No credit card required.
Get Started for Free