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Use Case · Lead Capture

The lead capture chatbot that actually qualifies

Traditional forms convert at 2–5%. A conversational lead capture chatbot converts at 15–35% — because it gives answers first, then asks for contact info. Detect leads mid-chat, qualify them automatically, push them to your CRM in real time.

Start Capturing Leads FreeSee the sales agent

Free plan includes automatic lead detection + webhook push. No credit card.

How lead capture works

From anonymous visitor to qualified lead in your CRM — in under 3 minutes of conversation.

1

Visitor starts chatting

The bot opens a conversation using the triggers you set — exit intent, scroll depth, or time on page. No form to fill, no friction.

2

Bot captures contact data in the flow

As the visitor asks questions, the bot naturally gathers email, phone, name, and intent — without interrogating them. Detection is automatic: regex scans every message.

3

Lead pushes to your CRM in real time

The moment email or phone is captured, the lead fires to HubSpot, Zoho, Slack, your webhook, or your inbox. No 24-hour batch delay — it happens mid-conversation.

4

You follow up while they're still hot

Full conversation transcript, qualification signals, page source, and UTMs — everything your sales team needs to open the right conversation.

Why a chatbot outperforms a contact form

Forms lose leads at every field. A chatbot gains trust at every reply.

No forms. No friction.

Traditional lead forms convert at 2–5%. Conversational capture converts at 15–35% because the visitor gets value (an answer) before giving up contact details.

Captures leads that would never fill a form

Mobile visitors, after-hours browsers, skeptical buyers — they won't fill a 5-field form but they'll answer "what's your email so I can send the pricing guide?"

Qualifies at the same time

The bot asks about budget, timeline, and use case before your sales team ever sees the lead. Junk leads get filtered; real prospects get prioritized.

Works 24/7 — no gaps

Most leads arrive outside business hours. A lead capture chatbot is the difference between "we'll call you Monday" and "here's what you need, booked for tomorrow."

Integrations trigger instantly

Webhook + native HubSpot, Zoho, Slack, Zapier, Make. The lead hits your CRM before the conversation ends.

Every conversation is a transcript

Sales reps open the lead and see the full context — what the prospect asked, what they hesitated on, what objection the bot already handled.

Who uses Chatonbo for lead capture

B2B SaaS

Qualify demo requests before the call

Ask about team size, use case, and timeline. Route qualified demos to sales; send self-serve prospects to the free trial. Stop wasting AE time on tire-kickers.

Agencies & services

Capture scope + budget before the intro call

The bot asks about project type, budget range, and timeline. You get a qualified brief in your inbox instead of a 30-minute discovery call that could've been an email.

Real estate

Capture buyer intent across listings

Visitor asks about a specific property — the bot captures their budget, timeline, and contact, then routes the lead to the agent responsible for that listing.

Local services

Book estimates while prospects are still browsing

Plumbers, roofers, contractors — the bot gathers address, job type, and phone, then books the site visit in your calendar. No callback tag.

E-commerce

Capture wholesale / B2B inquiries

Visitor clicks "bulk orders" or "wholesale" — the bot captures company name, quantity, and email, then sends the lead straight to your sales rep.

Coaching & education

Qualify course enrollments

Bot asks about goals, experience level, and budget before offering the enrollment link. Filters casual browsers from serious students.

Push leads to whatever you already use

Native integrations + webhook + Zapier means Chatonbo connects to virtually any CRM, marketing tool, or Slack channel.

HubSpotZoho CRMSalesforcePipedriveSlackMicrosoft TeamsZendeskWebhook (any CRM)ZapierMake (Integromat)

Lead capture chatbot FAQ

How does the bot detect a lead?+

Every incoming message is scanned for email addresses and phone numbers using regex matching across 60+ country formats. The moment either is detected in the conversation — even mid-sentence — the lead is flagged, the full conversation is saved, and your integrations fire. You can also configure the bot to explicitly ask for contact info after N messages or when the visitor expresses buying intent.

What happens if a visitor shares only a phone or only an email?+

Either one counts. Chatonbo captures partial leads (email-only or phone-only) so you can follow up via whichever channel the prospect prefers. You can configure your webhooks to only fire when both are captured, or to fire on first contact — your choice.

Can I qualify leads automatically before they reach my sales team?+

Yes. You can train your bot to ask qualifying questions — budget, team size, use case, timeline, geography — before sending the lead downstream. Every qualification signal is captured in the conversation metadata and visible in your CRM.

How fast does the lead push to my CRM?+

Webhooks fire within ~2 minutes of detection. Native integrations (HubSpot, Zoho, Slack) fire the moment the bot captures the contact. If you want real-time push on every email/phone detection, enable instant mode in your webhook settings.

How do I prevent spam / fake leads?+

Built-in: rate limits per IP, domain allow-listing (bot only works on your domains), duplicate-message detection, optional email verification via external services, and a superadmin review for free-tier accounts. In 18 months of production, spam lead rate is under 0.4%.

Can I see the full conversation when a lead comes in?+

Yes. Every captured lead includes the full transcript, page URL, UTMs, session duration, and qualification signals. Your sales team sees exactly what the prospect said, what objection they raised, and what the bot already answered — massively shortening the first call.

Does it work on my existing website?+

Yes — WordPress, Shopify, Wix, Webflow, Squarespace, WooCommerce, plain HTML, or any custom stack. One script tag is all you need. The free WordPress plugin does it in one click.

Turn your website into a lead machine

Install in 2 minutes. First lead usually captured within 24 hours. Free forever plan.

Start Free — No Credit Card
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