An AI Shopping Assistant That
Takes Action, Not Just Questions
Chatonbo checks real order status, validates discount codes, confirms stock, and builds one-click checkout links - right inside the chat. The difference between a bot that talks and an agent that sells.
Animated demo. The AI agent tracks orders, recommends products, and builds one-tap checkout links in chat.
*Salesforce holiday shopping data, December 2025; Gorgias platform data.
From question to checkout, in one chat
Built to do, not just to chat
Every action is grounded in your live store data - so the assistant is accurate, safe, and genuinely useful from day one.
Real-Time Order Tracking
When a customer asks "where is my order?", the assistant looks up the live order by number or email and replies with the real status, fulfillment, and tracking link - no human, no waiting, no copy-pasting from your admin. "Where is my order?" is the single most common support question in e-commerce, and the assistant resolves it in seconds.
One-Click Checkout Links
When a shopper is ready to buy, the assistant builds a pre-filled checkout link - the right product, the right variant, the right quantity, with a validated discount already applied. The customer taps once and lands in checkout. No "add to cart", no menu hunting. This is where conversations turn into revenue.
Discount Validation - No Hallucinated Codes
Before the assistant ever promises a coupon, it checks the code against your live store. It will never invent a discount that does not exist or quote one that has expired. Customers get codes that actually work at checkout, and you never eat a support ticket because the bot made something up.
Live Stock Checks
The assistant confirms availability against your synced catalog before it recommends a product or tells a customer something is in stock. No more steering shoppers toward sold-out items - recommendations are grounded in real inventory, so the path from interest to purchase stays clean.
Personalized Product Recommendations
The assistant reads what shoppers actually say, matches it to your live catalog, and recommends products that fit - then cross-sells the natural companion item. Industry data shows the vast majority of purchases that follow an AI recommendation close within 48 hours, so urgency-aware selling in chat is where the conversion lift lives.
Safe by Design
Action-taking is gated and read-only by default: the assistant checks orders, validates discounts, and builds checkout links, but it never changes an order or charges a card on its own. Order-data access is approved through Shopify's Protected Customer Data program, and access tokens are encrypted at rest.
Live in 3 steps
Connect your store
Install on Shopify, WooCommerce, or Wix in a couple of clicks. Chatonbo syncs your product catalog and discounts automatically - no spreadsheets, no manual setup.
Turn on actions
Order tracking, stock checks, and discount validation come built in. Checkout links unlock on the Business plan. You decide what the assistant is allowed to do.
Let it sell and support
The assistant answers questions, tracks orders, recommends products, and hands buyers a one-click checkout - 24 hours a day, in 50+ languages, on every page of your store.
Questions, answered
What is an agentic AI shopping assistant?
An agentic AI shopping assistant does more than answer questions - it takes actions. Chatonbo's assistant looks up real order status, validates discount codes against your live store, confirms stock, and builds one-click checkout links inside the chat. Traditional chatbots only talk; an agentic assistant gets things done for the shopper.
Can the AI assistant check a customer's order status?
Yes. When a customer asks about their order, the assistant looks it up by order number or the email used to place it and replies with the live status, fulfillment, and tracking link. On Shopify, order-data access is granted through Shopify's Protected Customer Data program. Customers get an instant answer to the most common support question in e-commerce.
How do one-click checkout links work?
When a shopper is ready to buy, the assistant resolves the exact product and variant they chose, sets the quantity, applies a validated discount code, and returns a pre-filled checkout link. The shopper taps it and lands directly in checkout - no add-to-cart step. Checkout links are available on the Business plan and work natively with Shopify cart permalinks.
Will the AI ever invent a discount code or recommend a sold-out product?
No. The assistant validates every discount code against your live store before offering it, and checks stock against your synced catalog before recommending a product. It is grounded in your real store data, so it will not promise coupons that do not exist or steer shoppers toward out-of-stock items.
Which platforms does the AI shopping assistant support?
Order tracking and product recommendations work on Shopify and WooCommerce; checkout links are built for Shopify cart permalinks. The chat widget itself runs on any website - Shopify, WooCommerce, Wix, WordPress, or custom - via a single script tag or, on Shopify, a theme app extension.
Is it safe to let an AI take actions in my store?
Yes. Chatonbo's actions are read-only by design: the assistant checks orders, validates discounts, confirms stock, and builds checkout links, but it never modifies an order or charges a card on its own. Shopify access tokens are encrypted at rest, and order-data access goes through Shopify's official Protected Customer Data approval.
Give your store an agent, not just a chatbot
Free plan included. Order tracking and recommendations on every paid plan; one-click checkout links on Business.
Get Started for Free