AI Chatbot for Auto Repair Shops
Capture every service inquiry, even after hours. The AI answers repair questions, gives ballpark estimates, and books drop-off appointments.
Auto repair shops have a unique challenge: customers don't know what they need. They describe symptoms ("my car makes a clunking noise when I brake"), not services ("I need new brake pads and rotors"). Your service writers spend half their day translating customer descriptions into actual repair work — when they could be working on the cars in the shop. Chatonbo gives your shop website an AI assistant that asks the right diagnostic questions, gives ballpark estimates based on common repair pricing, and books drop-off appointments 24/7. It speaks to customers in plain English, knows your shop's pricing and specialties, and captures all the details (year/make/model, mileage, symptoms, urgency) so your service writers can prep the work order before the customer even arrives. Result: faster intake, fewer surprises, and more booked work.
Challenges every auto repair shop faces
You\'re busy doing the work. Chatonbo handles the rest.
Service Writers Stuck on Phones
Half their day is spent answering "how much is X?" calls instead of building work orders and managing the shop floor.
Vague Symptom Descriptions
Customers describe noises and feelings, not parts. Without a structured intake, your team has to ask 10 questions to understand the issue.
After-Hours Booking Lost
People realize their brakes are bad on a Sunday drive. Without instant booking, they call competitors first thing Monday morning.
Real conversations Chatonbo can have
Here\'s what your AI assistant could be answering right now.
My brakes are squealing when I stop, how much to fix?
Brake squealing usually means your pads are worn down or have hardened from heat. Front brake pad replacement on most vehicles runs $180-$320 depending on the car (parts and labor). If your rotors are also damaged, add $150-$300 for resurfacing or replacement. The best way to know for sure is a free brake inspection. What year/make/model is your car? I can capture your info and book a same-day inspection.
Do you do oil changes for diesel trucks?
Yes! We service diesel trucks regularly. Diesel oil changes run $99-$179 depending on the engine size and oil type (we use Rotella, Delo, or your preferred brand). We can also do fuel filters, DPF cleaning, and other diesel-specific maintenance. Want me to schedule a service appointment? It usually takes 45 minutes if you wait, or you can drop off and we'll text when ready.
Check engine light came on, can I bring it in tomorrow?
Absolutely — we offer same-day diagnostics for check engine lights. The basic scan is free; if a deeper diagnosis is needed (like emissions system testing), it's $79-$129 and credited toward any repair. Can I get your name, phone number, and the year/make/model of the car? I'll book you in for tomorrow morning.
Why Chatonbo
Built for small businesses. Set up in under 30 minutes. No coding required.
Trained on YOUR business
Upload your website, FAQs, or PDFs. The bot answers from your actual content — no generic responses.
14+ languages auto-detected
Visitors get answers in their language. Hebrew, English, Spanish, Arabic, French, and more — automatic.
Lead capture built in
Captures contact info naturally during conversation. Sends to your CRM, email, or Slack via webhook.
1-line embed
Add a single line of code to your website. Works on WordPress, Wix, Shopify, WooCommerce, or plain HTML.
Conversation analytics
See every conversation, every lead, conversion rate, top questions, and visitor language in your dashboard.
Free to start
Free plan with 250 conversations/month. No credit card required. Upgrade only when you’re seeing real value.
Frequently Asked Questions
Can it integrate with my shop management system?+
Yes — captured appointments flow via webhook to Mitchell1, Shop-Ware, ALLDATA, Tekmetric, or any shop management platform.
Will it give exact prices?+
It gives realistic ranges based on common repair pricing you provide. Final quotes happen after inspection — preserving accuracy and trust.
Can it ask the right diagnostic questions?+
Yes — you configure the bot with diagnostic flowcharts (e.g., "if customer says shaking when braking, ask if it happens at high or low speeds"). It triages like an experienced service writer.
Does it speak Spanish?+
Yes — auto-detects 14+ languages including Spanish, critical for serving diverse customer bases.
Ready to put an AI assistant on your auto repair shop website?
Setup takes under 30 minutes. Free plan available. No credit card required.
Start Free — Get Your Bot Live Today