AI Chatbot for Cleaning Services
Quote home cleanings from your own price sheet, answer supply, insurance, and cancellation questions, and book the first visit while your crews are out.
Free plan. Pro $19/month, Business $59/month, 30-day trial on paid plans. Setup takes about 2 minutes from your website URL.
What does an AI chatbot do for a cleaning company?
An AI chatbot for a cleaning company turns "how much for a 3 bedroom house" into a quote from your price sheet, answers the supplies, insurance, and cancellation questions that precede every booking, and captures the address and date for the first visit.
Most cleaning leads come from someone searching "house cleaning near me" on a Sunday evening. They want a price, an easy way to book, and a reason to trust you. Your office is closed, the phone goes to voicemail, and they book the next company on the list. Chatonbo gives your cleaning website an AI assistant that engages every visitor, asks the questions you would ask (bedrooms, bathrooms, rough square footage, frequency, add-ons like inside the oven or windows), quotes from your published price sheet, and books the first cleaning. It answers the trust questions too: are you insured and bonded, do you bring supplies, do I need to be home, will I get the same cleaner, what is the cancellation policy. Visitors who leave a phone number or email are saved as leads, and anyone who wants a person is handed to your team. It screens by service area early, treats recurring and one-time jobs differently, and captures move-out and post-construction requests with the details your estimator needs. Setup takes about 2 minutes from your website URL, and it replies in 50+ languages.
Questions people ask on a cleaning company website
The real questions, and how the assistant should answer each one once it has your pages.
1.How much for a 3 bedroom, 2 bathroom house?
Ideal answer: Give the price or range from your sheet for that size, mention the recurring discount, and ask for the ZIP code and preferred date.
2.Do you bring your own supplies and equipment?
Ideal answer: Answer from your policy page, including whether eco-friendly products are available and any exceptions.
3.Are you insured and bonded?
Ideal answer: State plainly what coverage you carry as written on your site, and offer proof on request.
4.Will I get the same cleaner every time?
Ideal answer: Answer honestly from your policy (same team where possible, what happens on sick days).
5.Do I need to be home during the cleaning?
Ideal answer: Explain your key or lockbox options and what the cleaner does on arrival.
6.What is your cancellation policy?
Ideal answer: Quote the notice period and any fee exactly as published.
7.Do you do move-out cleanings?
Ideal answer: Confirm the service, list what it includes, quote the range for the home size, and ask for the move-out date.
8.Do you clean offices?
Ideal answer: Say whether you do commercial work and offer a walk-through estimate, capturing business name and contact.
What a good answer looks like
Three example exchanges from a cleaning company assistant. Prices and names are illustrative; yours come from your own pages.
How much for a 3-bedroom house cleaning?
For a 3-bedroom, 2-bathroom home our standard cleaning is $145 to $185 for the first visit. Recurring visits are discounted: bi-weekly is $125 to $155 and weekly is $115 to $140. That covers all rooms, kitchen, bathrooms, and dusting. What ZIP code are you in, and which date works for the first visit?
I'm moving out, need a deep clean
We do move-out cleans and know what landlords check. A 2-bedroom apartment is $200 to $300 and a 3-bedroom house is $300 to $450. We bring all supplies, scrub baseboards, clean inside cabinets, and handle the appliances. It usually takes 4 to 6 hours. When is your move-out date? I can hold a slot.
Are you insured?
Yes. We are fully insured and bonded, and every cleaner is background checked. If you would like a certificate of insurance before the first visit, leave your email and I will have the office send it over.
What to feed the assistant
It only answers from what you give it. For a cleaning company, these are the pages and documents that matter.
- 1
Your price sheet by home size, frequency, and add-ons
- 2
Service area (cities or ZIP codes you cover)
- 3
What is included in a standard clean vs a deep or move-out clean
- 4
Insurance, supplies, key handling, and cancellation policies
- 5
A Calendly or Cal.com link, or your online booking page
- 6
Your FAQ page
Paste your website URL and the pages are crawled automatically. Anything not on the site (a price sheet, a policy document) can be uploaded as a PDF or typed in as a Q&A. If a price or policy is missing, the assistant says it does not know and offers to take the visitor's details instead of guessing.
What 5,470 real website chats show
From our study of website chat conversations across 246 live assistants, June to September 2026.
Cleaning is a service business, and on service business sites 18.3% of the 5,470 chats we analyzed ended with the visitor leaving contact details. 24.7% of all chats happened on a weekend, when homeowners plan the week ahead and nobody is at your desk.
Source: What shoppers ask an AI chat assistant: 5,470 conversations analyzed (2026)
Where a cleaning company loses enquiries
Voicemail Loses Quote Requests
When nobody answers instantly, prospects call the next cleaning service on the list. Cleaning is competitive and speed matters.
Pricing Without an Estimator
Customers want a price now, not "we will call you back to walk through the home." The assistant quotes from your sheet so they can commit.
Recurring vs One-Time
Recurring cleanings are the backbone of the business, but most lead forms treat them like one-time jobs. The assistant asks about frequency and quotes the recurring rate.
What it will not do
The assistant quotes only from the price sheet you give it, so a home it cannot classify (unusual size, heavy soiling, hoarding situations) gets a walk-through estimate rather than a number. It cannot see your crew calendar unless you connect a Calendly or Cal.com booking link through the Booking Agent, and it will not promise a specific cleaner or a specific arrival time on its own. It hands the conversation to your team when a visitor asks for a person.
AI chatbot questions from cleaning services
Will the chatbot give accurate quotes?+
It quotes from the price sheet you give it: home size, frequency, and add-ons like inside the fridge or windows. If your pricing depends on a walk-through, it says so and collects the details for your estimator instead of guessing.
Can it book the first cleaning directly?+
Yes, connect a Calendly or Cal.com link on the Booking Agent and it offers real slots in the chat. Without a link it captures the address, preferred date, and phone number as a lead you confirm by hand.
Can it screen by service area?+
Yes. Give it your coverage area and it asks for the ZIP code early, politely declines jobs outside it, and can suggest a partner company if you list one.
Does it send bookings to Jobber or Housecall Pro?+
Captured leads and bookings go out by webhook to HubSpot, Zoho, Zendesk, Slack, or any tool that accepts a webhook. Most field service platforms connect through a Zapier-style automation.
What does it cost for a small cleaning company?+
There is a free plan. Pro is $19 per month and Business is $59 per month, both with a 30-day trial. Setup takes about 2 minutes from your website URL, and it answers in 50+ languages.
Related for cleaning services
Booking Agent
Lets visitors pick a first-visit slot from your Calendly or Cal.com calendar in the chat.
Lead capture
Saves the address, home size, and phone number from every quote conversation.
Not a cleaning company? See all industries or the small business overview.
Put an AI assistant on your cleaning company website
Paste your URL, check the answers, add the one-line embed. About 2 minutes. Free plan to start, 30-day trial on Pro and Business.
Build your cleaning company assistant