AI Chatbot for Dentists
Stop losing new patients to unanswered phone calls. Let an AI receptionist answer questions about insurance, services, and availability instantly, even after hours.
Free plan. Pro $19/month, Business $59/month, 30-day trial on paid plans. Setup takes about 2 minutes from your website URL.
What does an AI chatbot do for a dental practice?
An AI chatbot for a dental practice answers the insurance, price, emergency and booking questions patients ask on your website at night and on weekends, and turns them into a booked visit or a callback for your front desk.
Many potential new patients never reach your front desk. People research dentists at night, on weekends, and during lunch breaks, exactly when nobody is answering the phone. By the time your office opens Monday morning, that patient has often booked elsewhere. Chatonbo gives your website an AI assistant trained on your specific practice: your accepted insurance plans, services offered, doctor bios, office hours, and pre-visit instructions. Patients get instant, accurate answers at 11pm on a Sunday, and the assistant captures their contact details so your team can follow up first thing in the morning, or sends them to your booking link straight away. It works like a receptionist who is on duty around the clock, never takes a break, and answers in 50+ languages, for less than the price of a single new-patient cleaning per month.
Questions people ask on a dental practice website
The real questions, and how the assistant should answer each one once it has your pages.
1.Do you take my insurance?
Ideal answer: States the accepted plan list from your insurance page, then offers to take name and number for a benefits check before the visit.
2.How much is a cleaning without insurance?
Ideal answer: Gives the self-pay cleaning and exam price and any new-patient special, then offers the booking link.
3.Can I book an appointment for my kid?
Ideal answer: Confirms whether you see children and from what age, then collects the child's age and preferred day or sends the booking link.
4.I have a toothache, can I be seen today?
Ideal answer: Explains your same-day emergency policy and hours, takes name, phone and a short description, and flags it for the office.
5.Do you offer sedation for nervous patients?
Ideal answer: Lists the sedation options you actually offer and suggests discussing them at the consultation, no clinical advice.
6.How much does Invisalign or whitening cost?
Ideal answer: Gives your starting price or range and the consultation step, then offers to book the consult.
7.What are your hours and where do you park?
Ideal answer: Answers from the hours and location page, including parking and public transport notes.
8.Do you offer payment plans?
Ideal answer: Describes your financing or membership plan in one or two lines and offers a callback for details.
What a good answer looks like
Three example exchanges from a dental practice assistant. Prices and names are illustrative; yours come from your own pages.
Do you accept Delta Dental?
Yes, we are an in-network provider with Delta Dental PPO and Premier plans. We also accept MetLife, Cigna, Aetna, and Guardian. If you like, I can take your name and number and have our office verify your specific coverage and benefits before your visit. Would that help?
My tooth has been hurting for 3 days. Can I come in tomorrow?
I am sorry you are in pain. We hold same-day emergency slots for situations like this and the office opens at 8am tomorrow. Can I take your name, phone number, and a short description of the pain so our team can call you first thing and get you seen as soon as possible?
How much does a cleaning cost without insurance?
Our standard adult cleaning and exam is $185, which includes the cleaning, an oral health exam, and necessary X-rays. We also have a $99 new-patient special for first-time visitors without insurance. Would you like the booking link, or shall I have the office call you?
What to feed the assistant
It only answers from what you give it. For a dental practice, these are the pages and documents that matter.
- 1
Accepted insurance plans page (and what you do not accept)
- 2
Self-pay fee list for cleanings, exams, X-rays, fillings, whitening, Invisalign
- 3
Office hours, emergency and same-day policy, holiday closures
- 4
Booking link (Calendly, Cal.com or your scheduler) or new-patient form
- 5
New-patient instructions: forms, arrival time, parking, what to bring
- 6
Doctor and hygienist bios, plus a short FAQ page
Paste your website URL and the pages are crawled automatically. Anything not on the site (a price sheet, a policy document) can be uploaded as a PDF or typed in as a Q&A. If a price or policy is missing, the assistant says it does not know and offers to take the visitor's details instead of guessing.
What 5,470 real website chats show
From our study of website chat conversations across 246 live assistants, June to September 2026.
In 5,470 real website chats we analyzed, 39% started outside 9 to 18 local time and 24.7% happened on a weekend, which is exactly when a dental front desk is closed. On service business sites, 18.3% of conversations ended with the visitor leaving contact details.
Source: What shoppers ask an AI chat assistant: 5,470 conversations analyzed (2026)
Where a dental practice loses enquiries
Front Desk Overwhelm
Your receptionist spends much of the day answering the same questions: "Do you take my insurance? What are your hours? Do you do Invisalign?" That is time stolen from greeting patients and filling cancellations.
After-Hours Lost Patients
A toothache at 9pm does not wait for your office to open. Patients who do not get instant answers keep searching, and the next dentist that responds wins the appointment.
Insurance Confusion
Patients hesitate to book because they are not sure if you accept their plan. Many never call to ask. A clear, instant insurance check on your website turns "maybe" into "let's book it."
What it will not do
The assistant will not diagnose, give clinical advice, or tell a patient whether a tooth needs a root canal. It answers from the pages and documents you give it, so if your fee list is not uploaded it will not quote a price. It cannot see your schedule unless you connect a Calendly or Cal.com link through the Booking Agent, and it hands the conversation to your team the moment a patient asks for a person.
AI chatbot questions from dental practices
Will the chatbot replace my receptionist?+
No. It handles the routine questions about insurance, prices, hours and booking so your front desk can focus on patients in the office and same-day scheduling. When a patient asks for a person, the conversation is handed to your team.
Is it safe to use on a dental website with patient privacy rules?+
The assistant is set up not to collect health details. It answers general practice questions and routes anything sensitive, such as symptoms or records, to your office through your normal channels. You control what it knows and can delete any conversation from your dashboard.
Can it book appointments directly?+
Yes, when you connect a Calendly or Cal.com link through the Booking Agent the assistant sends patients to book a real slot. Without a booking link it captures the request with preferred day, service and contact details and emails your team.
How long does setup take for a dental practice?+
About 2 minutes. Paste your website URL and the assistant learns your services, insurance page and hours, then you add one line of code to your site. Upload your fee list as a PDF for accurate self-pay pricing.
What does it cost?+
There is a free plan to start. Pro is $19 per month and Business is $59 per month, both with a 30-day trial. All plans include lead capture and 50+ languages.
Related for dental practices
AI chat for healthcare practices
How clinics and practices keep patient conversations useful without collecting health details.
Booking Agent
Connect a Calendly or Cal.com link so patients book a real slot from the chat.
Not a dental practice? See all industries or the small business overview.
Put an AI assistant on your dental practice website
Paste your URL, check the answers, add the one-line embed. About 2 minutes. Free plan to start, 30-day trial on Pro and Business.
Build your dental practice assistant