AI Chatbot for HVAC Contractors
Capture every service call, even at 2am. The AI screens AC and heating issues and routes urgent jobs to your team instantly.
When the AC goes out in July or the furnace fails in January, customers don't wait — they call every HVAC company on Google until someone picks up. The first to respond gets the job. Chatonbo gives your website an AI dispatcher that responds in seconds, qualifies the urgency, asks the right diagnostic questions ("Is the unit running but not cooling? Is there ice on the outdoor unit? When was the last service?"), and either books a same-day call or captures the lead for your dispatcher to follow up. It also handles routine inquiries — system replacement quotes, maintenance plans, duct cleaning — at all hours, so your office staff can focus on what's actually important: keeping customers cool, warm, and happy.
Challenges every HVAC business faces
You\'re busy doing the work. Chatonbo handles the rest.
Peak Season Phone Overload
During heat waves or cold snaps, your phones ring nonstop. Half the calls are price shoppers, half are emergencies — and your team can't triage them fast enough.
After-Hours Emergencies
AC dies at 10pm in summer. Furnace fails at midnight in winter. The customer calls 5 contractors. Whoever responds first wins.
Tire-Kicker Quotes
New system pricing tire-kickers eat hours of office time. The AI gives realistic ranges and only forwards serious buyers to your sales team.
Real conversations Chatonbo can have
Here\'s what your AI assistant could be answering right now.
My AC isn't cooling, it's 95° in my house
That sounds urgent — let's get you taken care of. A few quick questions: Is the outdoor unit running? Do you hear it humming? Is there ice or frost on it? And what's your ZIP code so I can check our nearest tech's availability? Once I have those answers, I can either dispatch a same-day call or get our on-call tech on the phone with you within 10 minutes.
How much for a new 3-ton AC unit installed?
For a standard 3-ton split system replacement, expect $5,500-$8,500 installed depending on the SEER rating, brand, and any ductwork modifications needed. We carry Trane, Carrier, Goodman, and Lennox. We offer 0% financing for 18 months for qualified buyers. Want me to schedule a free in-home estimate so we can give you exact pricing for your home?
Do you do duct cleaning?
Yes — we offer professional duct cleaning starting at $399 for homes up to 2,000 sq ft. The service includes cleaning all supply and return registers, the main trunk lines, and a HEPA vacuum sweep. Want to schedule one? It typically takes 3-4 hours and works best in spring or fall.
Why Chatonbo
Built for small businesses. Set up in under 30 minutes. No coding required.
Trained on YOUR business
Upload your website, FAQs, or PDFs. The bot answers from your actual content — no generic responses.
14+ languages auto-detected
Visitors get answers in their language. Hebrew, English, Spanish, Arabic, French, and more — automatic.
Lead capture built in
Captures contact info naturally during conversation. Sends to your CRM, email, or Slack via webhook.
1-line embed
Add a single line of code to your website. Works on WordPress, Wix, Shopify, WooCommerce, or plain HTML.
Conversation analytics
See every conversation, every lead, conversion rate, top questions, and visitor language in your dashboard.
Free to start
Free plan with 250 conversations/month. No credit card required. Upgrade only when you’re seeing real value.
Frequently Asked Questions
Can it book directly into my dispatch software?+
Yes — captured service calls send via webhook to ServiceTitan, Housecall Pro, FieldEdge, or any HVAC dispatch system that accepts incoming jobs.
How does it handle emergencies?+
You define emergency keywords ("no AC", "no heat", "leak", "smell gas") and the bot immediately escalates those to your on-call dispatcher via SMS or email.
Can it explain financing options?+
Yes — you provide your financing terms in the bot instructions, and it explains them clearly when customers ask about big-ticket items.
Will it know my service area?+
You configure your service ZIP codes during setup. The bot screens all inquiries against your service area before booking.
Ready to put an AI assistant on your HVAC business website?
Setup takes under 30 minutes. Free plan available. No credit card required.
Start Free — Get Your Bot Live Today