AI Chatbot for Wedding Planners
Couples inquire on Saturday night while you are running someone else's wedding. The assistant explains full versus day-of packages, takes the date and venue, screens for budget fit, and books the consultation.
Free plan. Pro $19/month, Business $59/month, 30-day trial on paid plans. Setup takes about 2 minutes from your website URL.
What does an AI chatbot do for a wedding planning business?
An AI chatbot for a wedding planning business explains the difference between full planning and day-of coordination, states your starting prices and deposit terms, collects the wedding date, venue, guest count and budget, and books a consultation with couples who fit your minimum.
Wedding planners face a brutal seasonality problem: in peak season you are running events every weekend and can't answer the phone, and in the off-season you are competing for the same engaged couples as every other planner in town. In both cases, the planner who responds first usually gets the consultation. Chatonbo gives your website an AI assistant that engages every couple, asks the questions you would ask (date, venue or city, guest count, budget range, what kind of help they want), screens for fit against your minimum and service area, and books consultations at any hour. It explains your packages in plain language (full planning, partial, month-of or day-of coordination), states your deposit and payment plan terms, answers destination and venue questions from your own pages, and replies in 50+ languages for multicultural couples and international guests. The result: more booked consultations, fewer calls with couples who were never a fit, and a clear list of who is serious.
Questions people ask on a wedding planning business website
The real questions, and how the assistant should answer each one once it has your pages.
1.How much does a wedding planner cost?
Ideal answer: Give your starting price for each package and what drives it (guest count, venue, months of planning), then ask about their date and size.
2.What is the difference between full planning and day-of coordination?
Ideal answer: Explain both from your services page, including when day-of really starts (often a month out), and suggest the fit based on how much they have done.
3.Are you available on our date?
Ideal answer: Collect the date, say you will check it and reply, and take name, email and venue; confirm only if you have connected a booking calendar.
4.Do you work with our venue or only certain ones?
Ideal answer: Answer from your venue list or service area, and note any venue-required coordinator rules you have published.
5.Do you plan destination weddings?
Ideal answer: State whether you travel, your travel fee policy and the regions you cover.
6.How much is the deposit and do you offer a payment plan?
Ideal answer: State the deposit amount or percentage and the payment schedule from your terms page.
7.What happens if we need to change the date?
Ideal answer: State your rescheduling and cancellation policy exactly as written.
What a good answer looks like
Three example exchanges from a wedding planning business assistant. Prices and names are illustrative; yours come from your own pages.
How much do you charge for full wedding planning?
Full planning starts at $5,500 for intimate weddings under 75 guests and runs $8,000 to $15,000 for larger weddings depending on guest count, venue and complexity. It includes vendor sourcing, design, timeline management and full day-of coordination. If you've done most of the planning yourself, month-of coordination is $1,800 to $2,800. Want to book a free 30-minute consultation?
We're getting married Sept 14, 2027. Are you available?
September 14, 2027 is a Saturday in peak fall season, so it can go quickly. I can't confirm the calendar myself, but I'll pass the date to the team and they'll reply within one business day. Can I get your name, email, your partner's name, estimated guest count and the venue or city? I can also book you a consultation call right now.
Our budget is around $15,000 total for the whole wedding
Thanks for sharing that. At that overall budget, partial planning ($2,800) is usually the right fit: we help source vendors, design the day and coordinate the event, while you handle some of the planning yourself. Would you like to talk it through on a free consultation call?
What to feed the assistant
It only answers from what you give it. For a wedding planning business, these are the pages and documents that matter.
- 1
Packages page: full, partial, month-of and day-of with starting prices
- 2
Minimum budget or guest count you take on, and your service area
- 3
Deposit, payment schedule, reschedule and cancellation terms
- 4
Venues you have worked with and destination or travel policy
- 5
Portfolio or real wedding pages you want it to reference
- 6
Consultation booking link (Calendly or Cal.com)
Paste your website URL and the pages are crawled automatically. Anything not on the site (a price sheet, a policy document) can be uploaded as a PDF or typed in as a Q&A. If a price or policy is missing, the assistant says it does not know and offers to take the visitor's details instead of guessing.
What 5,470 real website chats show
From our study of website chat conversations across 246 live assistants, June to September 2026.
In 5,470 real website chats analyzed June to September 2026, 24.7% happened on a weekend and 39% began outside 9 to 18 local time, which is exactly when couples plan and when a planner is on site at an event.
Source: What shoppers ask an AI chat assistant: 5,470 conversations analyzed (2026)
Where a wedding planning business loses enquiries
Peak Season Means No Phone
You're on site every weekend in spring and fall. New inquiries pile up while you're executing another couple's day.
Date Questions With No Answer
Couples ask about dates you've already booked. The assistant takes the date and details so you answer once, with a yes or no, instead of playing email tag.
Budget Mismatches
Your minimum is set, but consultation requests keep arriving from couples far below it. The assistant screens gently before booking your time.
What it will not do
The assistant cannot confirm whether a date is free unless you connect a Calendly or Cal.com link via the Booking Agent; otherwise it records the date and tells the couple you will confirm. It quotes only the prices and terms you have given it and will not negotiate. It does not give legal or contract advice on vendor agreements, and it hands the conversation to you whenever a couple asks for a person.
AI chatbot questions from wedding planners
Can the chatbot check if our date is available?+
It captures the requested date and details and tells the couple you will confirm. If you connect a Calendly or Cal.com link through the Booking Agent, couples can book the consultation itself directly inside the chat.
Will it screen couples by budget?+
Yes. Tell it your minimum budget or guest count and your service area, and it asks the right questions and politely declines to book a consultation for couples outside those limits.
Can inquiries go to HoneyBook, Dubsado or Aisle Planner?+
Captured inquiries can be sent by webhook to any tool that accepts incoming data, or to your email and Slack. Each lead includes the date, venue, guest count, budget and contact details collected in the chat.
Does it work for multicultural or destination couples?+
Yes. It detects the visitor's language and replies in it across 50+ languages, using the same package and travel information you gave it.
How much does it cost and how long does setup take?+
There is a free plan. Pro is $19 per month and Business is $59 per month with a 30-day trial. Setup takes about 2 minutes from your website URL.
Related for wedding planners
Lead Generation Agent
Collect date, venue, guest count and budget before you spend an hour on a call.
Booking Agent
Let couples pick a consultation slot inside the chat via Calendly or Cal.com.
Not a wedding planning business? See all industries or the small business overview.
Put an AI assistant on your wedding planning business website
Paste your URL, check the answers, add the one-line embed. About 2 minutes. Free plan to start, 30-day trial on Pro and Business.
Build your wedding planning business assistant