AI Chatbot Glossary
What Is Chatbot?
A chatbot is a software application that simulates human conversation through text or voice — ranging from simple rule-based systems to advanced AI-powered agents.
Definition
A software application designed to simulate human conversation through text or voice. Chatbots range from simple rule-based systems that follow predefined scripts to advanced AI-powered agents that understand context, learn from interactions, and handle complex conversations.
Why Chatbot Matters for AI Chatbots
The word "chatbot" covers a huge range of products. A $10/month rule-based bot and a $1,000/month AI agent are both called chatbots. For evaluation, the important axis is: does the bot understand free-form language and ground its answers in your real content, or does it only respond to predefined triggers?
See it in practice:
Create a free chatbotRelated Terms
AI Chatbot
An AI chatbot is a conversational interface powered by artificial intelligence that understands natural language, generates human-like responses, and assists users with tasks like answering questions, capturing leads, or processing orders.
Bot
A bot is a software application that runs automated tasks. In customer communication, bots handle repetitive interactions like answering FAQs, routing inquiries, and collecting contact details.
Conversational AI
Conversational AI is a branch of AI focused on enabling machines to understand, process, and respond to human language in a natural, contextual way.
Decision Tree
A decision tree is a flowchart-like structure that guides chatbot conversations through predefined questions and branches.
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