Connect Chatonbo to your WooCommerce store, sync your product catalog, and let AI handle customer questions, product recommendations, and support — 24/7. Install the official Chatonbo plugin from the WordPress directory, click Connect, sync your catalog. Done.
WooCommerce powers millions of online stores. An AI chatbot that knows your entire product catalog transforms how customers shop — from browsing to buying.
Customers ask "What laptop is best for video editing?" and your chatbot recommends the right products from your catalog — with prices, specs, and direct links. Like having a knowledgeable sales assistant on every page.
Answer shipping questions, explain return policies, check order status, and troubleshoot issues — all without hiring additional staff. Your chatbot works around the clock in over 50 languages, from New York to Tokyo to Tel Aviv.
Engage shoppers at the right moment with smart triggers. Answer product objections, suggest complementary items, offer discount codes, and guide hesitant buyers to checkout. Stores using Chatonbo see measurably higher conversion rates.
The fastest path. Install the Chatonbo plugin from the WordPress directory, click Connect to Chatonbo to auto-fill your Bot ID, then sync your WooCommerce catalog. Six steps, about 5 minutes total.
In your WordPress admin panel, go to Plugins → Add New and search for "Chatonbo". Click Install Now, then Activate. The official plugin lives at wordpress.org/plugins/chatonbo-ai-chatbot/ — no zip download or manual upload needed. WooCommerce stores install the plugin the exact same way as any WordPress site.
Go to Settings → Chatonbo in your WordPress sidebar. You'll see a "Connect to Chatonbo" button. Click it — a new tab opens to chatonbo.com. Sign in (or create a free account in 30 seconds), then pick the bot you want for your store, or create a new one (e.g., "Store Assistant"). Click Connect.
You're sent back to your WordPress admin automatically. The plugin saves your Bot ID, turns the widget on, and shows a green "Connected" notice. Visit your store — the chat bubble appears in the bottom-right corner. At this point your bot is live and answering visitor questions. The next 3 steps are WooCommerce-specific and unlock product knowledge + order lookups.
In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API. Click "Add key." Give it a description (e.g., "Chatonbo Integration"), select your admin user, and choose "Read" permissions. Click "Generate API key." Copy the Consumer Key and Consumer Secret — these let Chatonbo securely read your product catalog and order data.
Open your bot's Integrations page in Chatonbo, scroll to the WooCommerce section, enter your store URL (e.g., https://yourstore.com), paste the Consumer Key + Secret, and click Connect. Chatonbo validates the credentials and establishes the secure connection.
Click "Sync Products" to import your entire catalog into the bot's knowledge base — names, descriptions, prices, images, categories, variants. The sync auto-updates when products change. Then visit your store and ask a product question ("What's the price of X?", "Do you have Y in stock?"). The bot now answers from your real catalog, recommends items, and can even apply discount codes during the chat.
Works on any WordPress or WooCommerce site. Paste a single script tag — no plugin required. You can still connect WooCommerce for product sync separately.
Go to chatonbo.com and create a free account. Click "Create Bot" from your dashboard, name it, and choose your preferred AI model (GPT-5.4, Claude, or Gemini).
In your bot's settings, navigate to the Embed tab. You'll see a script tag ready to copy. This single line of code is all you need to add the chatbot to any website.
Copy the embed script tag. It looks like this: <script src="https://chatonbo.com/widget/chatonbo-widget.js" data-bot-id="YOUR_BOT_ID"></script>. This script loads asynchronously and will not slow down your store.
Use a header/footer plugin like WPCode — go to Code Snippets → Header & Footer and paste the Chatonbo script in the Footer section. Save. (You can also paste it directly into your theme's footer.php before </body>, but a plugin is safer because it survives theme updates.)
Even without auto-embed, you can still connect your WooCommerce store for product synchronization. Go to your bot's Integrations page, enter your store URL and REST API keys (Consumer Key + Consumer Secret), and click Connect. Then click "Sync Products" to import your catalog into the bot's knowledge base. This way your manually embedded chatbot can still answer product questions accurately.
Your embed code looks like this:
<script src="https://chatonbo.com/widget/chatonbo-widget.js" data-bot-id="YOUR_BOT_ID"></script>
After the initial sync, Chatonbo automatically updates when you add or modify products. If you do a bulk import or major catalog change, trigger a manual re-sync from the WooCommerce section to ensure everything is up to date.
Add your shipping policy, return policy, and FAQ pages to the bot's knowledge base. Customers frequently ask about delivery times, return windows, and payment methods — your chatbot should know these inside out.
Configure triggers to engage shoppers at the right moment — after 5 seconds on a product page, when a visitor scrolls 50%, or on exit intent. Smart timing dramatically improves engagement and reduces cart abandonment.
Customize the chat bubble colors, position, and welcome message in your Chatonbo dashboard to match your WooCommerce theme. A consistent brand experience builds trust and encourages more conversations.
Recommended, yes — installing the official Chatonbo plugin from the WordPress directory is the fastest path. Plugins → Add New → search "Chatonbo" → Install + Activate, then click "Connect to Chatonbo" on the settings page. The plugin auto-fills your Bot ID and turns the widget on for you. If you prefer not to install a plugin, you can paste the embed script tag manually using a header/footer plugin like WPCode — the chatbot works the same either way, you just lose the one-click connect convenience.
Yes. After syncing your WooCommerce products, the chatbot knows your entire catalog — product names, descriptions, prices, categories, stock status, and more. Customers can ask things like "Do you have red sneakers in size 10?" and get accurate answers instantly.
Yes. Product variants and options (size, color, material, etc.) are fully synced. The chatbot understands variable products and can help customers navigate options, check availability for specific variations, and compare different product configurations.
No. The Chatonbo widget loads asynchronously with a tiny footprint (under 50KB). It does not block page rendering and has minimal impact on your Core Web Vitals, Lighthouse score, or SEO rankings. Your store loads exactly as fast with or without the chatbot.
Yes. You can configure discount codes in the WooCommerce integration section of your Chatonbo dashboard. The chatbot can share coupon codes with customers during conversations — for example, offering a discount to first-time visitors or incentivizing customers who are about to leave.
Read access is sufficient for product sync and order lookup. When generating your REST API key in WooCommerce > Settings > Advanced > REST API, select "Read" permissions. Chatonbo does not need write access to your store — it only reads product data, categories, and order information.
From fashion boutiques in London to electronics stores in Sydney, handmade marketplaces in Berlin, supplement shops in Los Angeles, and home decor stores in Tel Aviv — WooCommerce store owners everywhere use Chatonbo to automate customer support, answer product questions, and drive more sales without writing a single line of code.
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