Does an AI chatbot work for lead generation on a B2B website?

Yes, and B2B and service sites are where it works best. Across live Chatonbo assistants, 25.6% of conversations on service and lead-generation sites end with the visitor leaving a name, an email or a phone number, against 8.9% on online stores. The assistant answers questions from your pages, asks for contact details when the visitor wants a quote, a call or a demo, can book meetings through your calendar link, and sends every lead to your inbox, CRM or webhook with a summary of the conversation.

Updated October 3, 2026