My card was declined. How do I update it without losing my plan?

We email you on the first failed payment with an update-card link, and your plan keeps running while the payment is retried over the next days. Open Billing in your dashboard (or the link in that email) and update the card; your existing subscription continues, nothing new is created and there is no second trial. If the retries run out, the account drops to the free plan, your bot and knowledge stay intact, and upgrading again restores everything.

Updated September 23, 2026